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If your backup is on the same disk as your original database and your hard disk fails, then your backup would be gone as well. Make sure you set the location for the backup to a separate disk (not a separate partition) or an external disk.

File-> Business Contact Manager-> BackUp and Restoreįrom here the backup and restore process is quite straightforward select the backup location and provide the password for the backup of the database.

You can find the backup and restore option for BCM in the following location There are a couple of simple tricks needed to transfer your BCM database to a new computer. The built-in method of performing backups and restores is probably all you’ll ever need if you are working with BCM on your local computer. This means that backing up your pst-file is not sufficient to also backup your BCM data. To verify your bitness level of Outlook use:įile-> Help-> section on the right: About Microsoft Outlookįile-> Office Account-> About Outlook-> first line at the top of the About dialog.īackup and Restore Outlook Business Contact Managerĭifferent from other Outlook data, Business Contact Manager (BCM) for Outlook stores its data in a separate SQL database. Unless you specifically chose to install the 64-bit version of Outlook, it is more likely you are using the 32-bit version, even when you are using a 64-bit version of Windows. The 64-bit version should be installed when you have the 64-bit version of Office or Outlook installed. The 32-bit version should be used when you have the 32-bit version of Office or Outlook installed.

BCM for Outlook 2010 and Outlook 2013 (64-bit)īCM for 32-bit and 64-bit versions of Outlook.

BCM for Outlook 2010 and Outlook 2013 (32-bit).

Download Business Contact ManagerĪs Microsoft no longer offers the BCM downloads, for the time being, you can download the original installer from our servers instead. Note that both BCM and OCM were “light” versions of a strong suite of applications that fall under the Microsoft Dynamics 365 brand.Īn alternative 3rd party solution would be Nimble. Outlook Customer Manager for Office 365 has been discontinued as well and will no longer be usable after June 2020.